Terms & Conditions

A £100 per week deposit is payble upon booking with the balance payable six weeks prior to the commencement of the letting period booked. The deposit is returnable if the booking is not accepted. A confirmation of your booking will be issued upon receipt and full directions will be sent upon receipt of the final payment. If we should need to cancel the booking we will refund in full all monies paid to us by you. Responsibility and financial liability of the property owner shall be limited to the return of monies received in the event of accommodation booked in good faith not being available owing to circumstances beyond our control. Should you need to cancel with less than twelve weeks to the date of the booking then you will be bound by this agreement to pay us in full for that booking.

Payment must be made whether or not you have at the time of cancellation paid in full for the booking. You would therefore be advised to take our holiday cancellation insurance to cover you for that eventuality. Accommodation and keys will be available to you from 4pm on the start of the booking. If we are unable to meet you there alternative arrangements will be made prior to arrival. If on that day you find you will be later than 4pm then you must advise us in order that other arrangements can be made. Accommodation must be vacated at 10am of the finishing date. This will allow for cleaning and maintenance to take place. We will provide the accommodation to a high level of cleanliness with a complete inventory for you, this should be checked upon arrival and any discrepancies notified with 24 hours. All accommodation must be left in the same clean and tidy condition you found it. A cleaning charge of £45.00 will be made should rooms be left unclean or below this standard. All guests must remove their rubbish before checking out. For the consideration of other guests, a strictly no smoking policy is in force.

Any problems found with any appliance or fixture or fitting must be reported to the caretaker who will ensure within a reasonable time that this is repaired or alternative arrangements made. Under no circumstances should any guest attempt repairs to the property or its contents. This will invalidate service contracts, warranties and agreements and charges for such repairs will then pass to the Hirer. The Hirer undertakes to keep the premises and all furniture, fixtures and effects in or on the premises in the same state of repair and condition as the same are in at the commencement of the letting and shall report and pay to the owners the value of any part of the premises, furniture, fittings and effects so destroyed as to be incapable of being restored to its former condition. All accidental breakages and damages must be paid for and reported as soon as possible. Only the number of guests stated at the time of booking will be allowed to stay in the property, unless otherwise agreed in writing by the owners.

We reserves the rights to refuse entry to the entire party if this condition is not observed. We and our agents reserve the right to decline entry and accommodation or to expel any occupier or visitor for conduct, which in their sole view is detrimental to the Estate or the comfort of other guests. We reserve the right to enter a property at any time but will endeavour to do so when convenient to the occupier. Pets are only accepted by special arrangement in one particular property. Under no circumstances must they be allowed in the bedroom or upon furniture. Failure to adhere to this arrangement will result in a fine. The pet owner must clean up any mess outside in the gardens and the pet must be kept under strict control. We, our employees or agents are not to be held responsible for the loss of any valuables or property left on or around the premises at any time. All guests, their friends, family or visitors must ensure that they take all reasonable steps to ensure their own safety and that of others whilst on the property, the owners will not accept responsibility for any injury or loss caused whilst in or around the property. The properties are to be used as holiday accommodation and therefore exempt from security of tenure under the Rent Act.